FAQ
What kinds of snacks come in each box?
We offer two different themed snack boxes. Our Fun Box includes all your classic snacks like Cheetos, Doritos, Oreos, Cheez-it, Doritos, Oreos, Goldfish, & more. Our Fit Box includes more better-for-you snack options like SkinnyPop, Kind, Cliff, Terra Chips & more.
Are the snacks full-size or sample portions?
All of our snack boxes include a variety of individually wrapped single serve snacks.
How many products come in each box?
The Fun Box includes 50 snacks & the Fit Box includes 30 snacks.
Are your products nut-free?
No, we cannot guarantee that our products are free from nuts.
Do you offer phone support?
We don't offer phone support, but we’re more than happy to help via our contact us page and we’ll get back to you as soon as we can! We aim to reply within 24 hours, but it may take a little longer over weekends and public holidays.
What's the latest I can make a change to or cancel my box?
Once an order is placed it cannot be canceled but let us know if there’s any issue with the shipping address and we’ll rectify things for you ASAP.
Do I get to choose the snacks for each delivery?
We believe in the element of surprise! Our snack specialists curate a variety of snacks every month so you don't have to worry about snacking. Due to this rotating variety, some of the snacks you receive will differ from our product images.
When will I get my Variety Fun order?
We send your first order right away. Please allow 3-5 business days for your order to be delivered. You will typically be charged every 15 or 30 days for your next box, depending on your subscription frequency.
What are my shipping options?
We currently have 2 types of subscriptions. Our monthly subscription which recurs every 30 days. We also have our bi-weekly subscription which recurs every 15 days.
How can I track my shipment?
You can check the status of your order by logging into your Variety Fun account or reaching out to us at support@varietyfun.com.
Where can my snacks be delivered?
We ship boxes to all 50 US states (Please note mist shipments to Alaska and Hawaii willlikely not fall within our expected delivery timeframe of 3-5 business days).
What forms of payment do you accept?
We accept all major credit and debit cards.
When will I get billed?
Depending on your subscription, you will be billed every 30 or 15 days.
Can I return my box for a refund?
For food safety reasons, we are unable to accept any returns once a package has left our facilities.
If you no longer wish to receive boxes, simply login to your account and select: “Manage My Subscriptions” -- “View Details” -- “Cancel Subscription”.
Please note: all confirmed orders prior to cancellation will still be shipped and delivered as planned.
If you have any other questions, please reach out to us at support@varietyfun.com – we’re happy to help!
If I cancelled my subscription, why am I still receiving an order?
As our return policy states, all confirmed orders prior to cancellation will still be shipped and delivered as planned.
What forms of payment do you accept?
We accept all major credit and debit cards.
I received a gift box but do not know who it’s from. What do I do?
Sometimes this happens when people order our Variety Fun box as a gift from our Amazon Store. While we can assure you that the snacks in your Variety Fun snack box are safe (and delicious!), we cannot track who it was sent from.
When will I get billed?
Depending on your subscription, you will be billed every 30 or 15 days.
How do I cancel my ongoing subscription?
In order to cancel your subscription, please refer to the following steps:
- Login to your Variety Fun Account
- Click on Manage Subscription
- Under actions click Cancel
- Select your reason for canceling and click on Cancel Subscription
Note: all confirmed orders prior to cancellation will still be shipped and delivered as planned.
How do I change my shipping information?
- Login to your Variety Fun account at varietyfun.com
- Under SUBSCRIPTION ORDERS you will see your current shipping address. Click the Edit button
- Update your address, click SAVE at the bottom
- You're all set!
How do I change my billing information?
- Login to your Variety Fun account at varietyfun.com
- Click on Manage Subscription (unless you're on mobile click the drop-down menu at the top where it says "Subscriptions")
- Select Billing Information
- Select Update Card
- Input your new card info and click on Update Card again and you're all set!
How do I view my purchase history?
- Login to your Variety Fun account
- Click on Manage Subscription, (unless you're on mobile click the drop-down menu at the top where it says "Subscriptions")
- Select Purchase History
How do I add a subscription to my existing account?
- Login to your account
- Select your desired product
- Select delivery once or twice a month
- Add to Cart and complete your purchase
*at checkout make sure to enter the email address linked to your existing account